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Questions courantes

Frequently Asked Questions - FAQ

Questions & Answers:


  • What if the ordered memory will not work on my laptop / server / computer?

Our company cares for every customer to be happy with our cooperation, so we try to help with the selection of memory (we are experts with 10 years of experience in this field). However, if the customer orders the wrong memory or the ordered memory will not work properly We immediately exchange or accept your refund.


  • Will I receive a VAT invoice for the purchased goods?

Yes, we issue VAT invoices for each purchased product (please specify the VAT number when ordering) and if you purchase a receipt from a private person, we issue a receipt. If you would like buy with VAT 0% please inform us about it and send us you EU VAT number.


  • Are the quoted prices gross and are they final prices?

Prices shown in the shop are gross prices - they contain 23% VAT. When purchasing larger quantities, you can always ask for a discount (+48 600 723 795 or  sklep@esus-it.pl)


  • As soon as possible find the right product?

You can use the search engine in the upper right corner, or find the product in the menu (Assortment) on the left by selecting the appropriate category.


  • How can I make a payment?

We accept different types of payment: credit card, fast internet transfer available at the time of ordering. E-transfer, traditional bank transfer - Bank Zachodni WBK S.A. PL 03 1090 2662 0000 0001 0956 0762 (at the request of the buyer we will send the proforma), also payment in cash on receipt of the delivery sent by the carrier, we also accept payment with deferred date for companies and institutions (please contact us in advance). You can you also fast payment by Paypal.